Frequently Asked Questions
Currently, orders can be shipped to U.S. addresses, including P.O. Boxes, within the 50 states as well as most countries. Gearzii does not ship to APO’s, FPO’s addresses.
Yes, orders can be shipped to a different address than the billing address. After you enter your billing address during checkout, you’ll have the option to enter a new shipping address.
When your order ships, you’ll receive an email confirmation. The tracking number(s) and estimated delivery date(s) will be added to your account.
How long does Standard Shipping take?
All orders are shipped from the United States. Please allow 3-7 days for orders inside the US. Orders outside of the US should expect 9-15 days for delivery.
We accept Visa, MasterCard, Discover, American Express, debit cards with a Visa or MasterCard logo, PayPal, and Gearzii Gift Cards.
Yes, debit cards with a Visa or MasterCard logo are accepted.
Yes! To use PayPal, select the logo at checkout and follow the instructions to login via PayPal.
Please check that you entered the promo code exactly as shown, without spaces. If the problem continues, please check the terms and conditions of the coupon.
Sometimes credit/debit card statements contain two transactions, but this is only temporary. When a purchase is made, an authorization charge is placed on credit/debit cards which temporarily hold funds. This is not actually a charge on your card. Once the order has been shipped, this authorization becomes an approval and charges your account. The authorization falls off under 72 hours from when you ordered.
For your security, we may pre-authorize $1 to verify your billing address and credit/debit card information. If successful, we’ll charge the full amount of your purchase (plus sales tax and shipping) once your order ships. If this $1 pre-authorization fails, we will not authorize your purchase. The $1 pre-authorization will drop off from your account within 2-3 business days.
Click on the shopping cart logo in the top right hand corner. Next, you will click Account in the top right hand corner which will take you to the login screen.
You can update your information by signing in to your account.
Gearzii is committed to bringing you premier, technical, authentic, innovative products that enable and inspire exploration. By shopping from us directly, you receive the best customer experience, expansive product knowledge, and the largest selection of Gearzii products in one place.